How our maintenance AMC works
Simple to start. Simple to run.
From the first call to every month after.
Four steps to go live.
You choose the pilot sites. They get the same monthly care as every other site.
Check-up
- Every asset checked, item by item
- Small problems fixed on the spot
- Health score and photo report
Repairs
- Raise by QR, portal or phone
- Nearest trained technician sent
- You see who's coming, and when
Approvals
- Quote first, if a part is needed
- Goes to the right person by their limit
- Nothing extra without an OK
One invoice
- One invoice a month, with GST
- Split by company or state
- Pay by bank transfer
Three things happen on every single visit.
Start code
Sent to your site by SMS. No code, no start.
Photos
Before and after every repair. One per asset on every check-up.
End code and rating
The job closes only with your end code. Then your staff rate it.
More questions
What if something breaks after the 2 repair visits in a month?
We still come, just as fast. Extra visits are charged at a rate agreed in your contract, so nobody has to approve each one.
Can we choose the day of the monthly check-up?
Yes. Pick what suits each site. Move it any time from the portal, as long as it stays in the same month.
What if the problem comes back after a repair?
Repairs come with a warranty. If a fix fails within the warranty, raise it again and we fix it free.
Who at our company approves extra costs?
You decide. Each approver gets a limit. A quote goes straight to the first person whose limit covers it.
Do we need to install anything?
No. Your team uses the portal in any browser, on phone or computer. Staff at each site share one login.
How do we pay?
One invoice a month for all your sites, with GST. Split by company or state if you need. Pay by bank transfer.
Connect with us to check price for your business.
Start with a pilot at a few of your sites. See the service and the savings, then add the rest.